Money Back Guarantee
LAST UPDATED: August 21, 2017.
Your first-time order is supported by a 30-day money back guarantee running from the date you received your purchase from https://www.smartpedal.com. During this period, you may return up to one (1) SmartPedal. The returned product must be in re-salable condition and include the outer box and all other original materials shipped with the product.
To process refunds as quickly as possible, all returns must include a Return Authorization number written on the address label on the outside of the shipping box. To generate an RA number, visit our Return Center and enter the email address and order number associated with your purchase.
Please ship promptly once you have received your Return Authorization. We must receive your return within 14 days from the RA issue date in order to process a refund. You are responsible for the return-shipping cost. We recommend shipping with USPS Priority Mail, which is the most economical and offers free tracking.
Upon receipt, we will inspect your returned product. If it's unopened, we will refund the full purchase price, less shipping and handling. If opened, in addition to shipping and handling, we deduct a 20% restocking fee and the price of any missing items. If you paid by credit card, most card issuers will show the credit on the next billing cycle.
- The guarantee applies only to original owners of our aftermarket civilian solutions purchased directly on https://www.smartpedal.com.
- The guarantee does not apply to negotiated purchases, sales via a purchase order, or to defense, transit or OEM solutions.